Validation can be used by anyone who cares for older adults who suffer from Alzheimer’s type dementia. Both professionals and family members can use Validation with positive results.

Validation practitioners have empathy, are non-judgmental and are able to handle their own feelings as well as the feelings of others. In order to validate another person, the Validation practitioner must “center,” observe carefully and then step into the personal reality of the client. There are verbal and non-verbal techniques that can be learned and used to build a trusting relationship in which the clients can communicate and be motivated to express themselves.

Caregivers trained in the Validation method are able to integrate the theory and techniques into a practice that brings understanding, joy, compassion and quality of life to both the practitioner and the client. Volunteers of America provides such training, including four levels of certification.

Volunteers of America also provides Dementia Training for Professional Caregivers specifically designed to empower healthcare professionals who work in a variety of settings to provide the highest quality of care to persons with dementia.

Our Dementia training includes topics such as:

    • Understanding the disease process
    • Communication
    • Positive physical approach
    • Person-centered care
    • Home safety
    • Behavior challenges
    • Meaningful activities
    • Family interactions

Volunteers Of America is a leader in helping caregivers provide the best care to their clients and loved ones. Our industry-recognized training has made a significant difference in the lives of persons with dementia, their family members, and healthcare professional who serve them.

About Us

At Volunteers of America, we are more than a nonprofit organization.

We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.

We are designated tax-exempt under section 501(c)3 of the Internal Revenue Code. Your contributions are tax-deductible to the fullest extent of the law.

Contact Us

Volunteers Of America Dementia Care

7530 Marketplace Drive
Eden Prairie, MN 55344

Phone: (952) 856-4997