From this class participants will:

  • be a truly empathetic listener for the elderly and anyone in your life
  • be non-judgmental and build a trusting relationship with the disoriented elderly– bringing them peace, connectedness, and an improved quality of life
  • identify the four phases of disorientation and the basic human needs experienced by the elderly
  • use the Validation techniques at a basic level and as created for each phase of disorientation
  • Present the basics of Validation—The Feil Method to small groups
  • Support others in their learning and use of Validation

Requirements for certification:

  • take part in a training course
  • practice individual Validation for at least 26 weeks, some sessions with a client in each of the four phases of resolution
  • show documentation of practical work
  • pass written and practical examinations

Certified Validation Workers:

  • can practice individual Validation
  • can give short presentations of Validation for small groups1
  • can give support to interested people

A Validation Worker is able to:

  • empathize
  • listen exquisitely to another human being, to hear the underlying meaning.
  • put his or her feelings in the closet in order to be non-judgemental.
  • observe a maloriented or disoriented elderly person in an organized, careful manner.
  • understand the symbols used by maloriented and disoriented elderly.
  • diagnose the stage of disorientation (according to Validation).
  • build a warm, trusting relationship with a maloriented and disoriented elderly person.
  • demonstrate all the Validation techniques at a basic level.
  • demonstrate that he or she knows which techniques to use with which stage of disorientation.

The Validation Worker knows:

  • Erikson’s life stages and tasks, as well as Feil’s “Resolution vs. Vegetation” stage, and is able to apply them to disoriented elderly.
  • the basic human emotions and universal needs, plus can identify these needs in disoriented elderly.
  • the goals of Validation both for the client and for the worker.
  • the population for which Validation was developed.
  • the differences between an early on-set Alzheimer patient and a disoriented old-old person.
  • the physical, psychological and emotional characteristics of the four stages of disorientation.
  • how Validation differs from and compares to Reality Orientation, Reminiscence, Remotivation and Sensory Stimulation methods.
  • the principles of Validation.

About Us

At Volunteers of America, we are more than a nonprofit organization.

We are a ministry of service that includes nearly 16,000 paid, professional employees dedicated to helping those in need rebuild their lives and reach their full potential.

We are designated tax-exempt under section 501(c)3 of the Internal Revenue Code. Your contributions are tax-deductible to the fullest extent of the law.

Contact Us

Volunteers Of America Dementia Care

7530 Marketplace Drive
Eden Prairie, MN 55344

Phone: (952) 856-4997